Terms of Service

Last updated: January 1, 2025

Acceptance of Terms

By accessing and using Dahlia Garden Management ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Dahlia Garden Management is a web-based application that provides tools for managing dahlia gardens, including: • Garden planning and layout design • Variety tracking and inventory management • Planting schedules and harvest records • Photo storage and note-taking • Community features and sharing

User Accounts

To use our service, you must create an account:

Account Creation

• You must provide accurate and complete information • You are responsible for maintaining account security • You must be at least 13 years old to create an account • One person may not maintain multiple accounts

Account Responsibilities

• Keep your login credentials secure • Notify us immediately of any unauthorized access • You are responsible for all activities under your account • Do not share your account with others

Subscription Plans

We offer different subscription tiers:

Free Plan

• Limited garden and variety tracking • Basic features only • Community access • Standard support

Premium Plans

• Advanced features and higher limits for both garden and variety tracking • Priority support • Additional storage • Export capabilities • Monthly billing options

Billing and Payments

• Subscriptions are billed in advance • Payments are processed securely through Stripe • Refunds are subject to our refund policy • Prices may change with 30 days notice

Acceptable Use

You agree to use the service only for lawful purposes:

Prohibited Activities

You may not: • Violate any applicable laws or regulations • Infringe on intellectual property rights • Upload malicious code or viruses • Attempt to gain unauthorized access • Harass or abuse other users • Share inappropriate content

Content Guidelines

When sharing content, you must: • Own the rights to the content you upload • Respect others' privacy and property • Keep content appropriate and family-friendly • Not share copyrighted material without permission

Image Upload Policy

When uploading images to our service, you agree that: • Images must be related to dahlia gardening or your garden activities • You own the rights to all uploaded images or have permission to use them • Images must not contain illegal, offensive, or inappropriate content • Images must not violate privacy rights of others • Images must not contain copyrighted material without proper authorization • We reserve the right to remove any images that violate these terms • Illegal images will be reported to relevant local authorities and Interpol if required • You are solely responsible for the content of your uploaded images • We may use uploaded images to improve our service (e.g., plant identification features)

Intellectual Property

Rights and ownership of content and service:

Our Rights

• We own the service, software, and related technology • Our trademarks and branding are protected • We retain rights to improve and modify the service • We may use aggregated, anonymized data for improvements

Your Rights

• You retain ownership of your garden data and content • You grant us license to use your content to provide the service • You can delete your content and account

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains: • What information we collect and why • How we use and protect your data • Your rights regarding your information • How to contact us with privacy concerns By using the service, you agree to our Privacy Policy.

Service Availability

We strive to provide reliable service, but:

Uptime and Maintenance

• We aim for 99.9% uptime but cannot guarantee it • Scheduled maintenance will be announced in advance • Emergency maintenance may occur without notice • We are not liable for service interruptions

Feature Changes

• We may add, modify, or remove features • Significant changes will be communicated to users • We may discontinue features with reasonable notice • Legacy features may not be supported indefinitely

Limitation of Liability

To the maximum extent permitted by law: • We provide the service "as is" without warranties • We are not liable for indirect or consequential damages • Our total liability is limited to the amount you paid us • We are not responsible for third-party content or services • You use the service at your own risk

Termination

Either party may terminate this agreement:

Your Right to Terminate

• You may cancel your account at any time • Paid subscriptions continue until the end of the billing period • No refunds for partial periods unless required by law

Our Right to Terminate

• We may suspend or terminate accounts for violations • We will provide notice when possible • Serious violations may result in immediate termination • We may terminate the service entirely with 30 days notice

Dispute Resolution

If disputes arise: • We encourage direct communication first • Mediation may be required before litigation • Disputes will be resolved under the New Zealand or Australian law dependant upon the users jurisdiction • Class action lawsuits are waived where permitted

Changes to Terms

We may update these terms: • Changes will be posted on this page • Significant changes will be communicated via email • Continued use constitutes acceptance of new terms • You may terminate your account if you disagree with changes

Contact Information

For questions about these terms: • Email: legal@dahliagarden.com We will respond to inquiries within 5 business days.